QuickBooks offers a comprehensive solution for all accounting processes and business needs. It is a great software which makes accounting much more effortless. But, there are some technical issues that users face while using the application. One such error is QuickBooks error 6189 816, which appears when a user tries to access the company file on QuickBooks. The error pops up along with a message, “An error occurred when QuickBooks tried to access the company file (-6189, -816).” The several reasons that trigger this error are damaged company files, corrupt QuickBooks installation, issues with the multi-user network, and a few others. This article will brief you on QuickBooks company file error 6189 816, so read carefully until the end.
If you require direct consultation for QuickBooks error 6189 816, call us on our toll-free number (800)-579-9430 and speak to certified QuickBooks professionals.
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Reasons why you are getting QuickBooks Desktop error 6189 816?
It is important to know its causes to fix the error from the root. We have listed some most prominent of them down below, have a look:
- Partial or corrupt installation of QuickBooks Desktop.
- The company file user trying to access is missing from the default location.
- Your QuickBooks software has been attacked by a virus or malware.
- Some damage or corruption in the QuickBooks configuration files.
Let us walk you through the next section of the article.
Possible Solutions to Fix QuickBooks company file error 6189 816
Solution 1. Download QuickBooks Tool Hub to run Quick Fix my Program
- Close all open company files and then the QuickBooks program.
- Open your browser and download the QuickBooks Tool Hub setup file of the most recent version.
- Open the Downloads folder and then the QuickBooksToolHub.exe file.
- Follow the instructions given on the screen to install the tool hub.
- You need to mark the agree to the terms and conditions checkbox to complete the install process.
- Go to your Windows desktop, look for the QuickBooks Tool Hub icon, and double-click it.
- When the tool hub opens, choose Program Problems and click Quick Fix my Program.
- When the tool completes the repair process, open QuickBooks and the company file.
If the error continues, follow the next solution.
Solution 2. Re-Start server computer and all workstations
- Start the computer that is hosting the company file.
- Start each workstation connected to the server computer.
- Go to your server computer and open QuickBooks.
- Now, run QuickBooks on each and every workstation.
Solution 3. On your server computer, run Qbdbmgrn
Running QuickBooks Database Server Manager on the server computer will stable the multi-user network and can resolve the issue:
- Open the QuickBooks Tool Hub again and select Network Issues.
- Click QuickBooks Database Server Manager.
- If QuickBooks Desktop is not already installed on your computer, you’ll get a prompt to install it.
- In the server manager, click Start Scan if your company file is visible.
- If your file is not there, Browse to the file location and click Start Scan.
- Once you click Start Scan, QuickBooks Database Server Manager will start repairing the firewall permissions.
- Once the repair completes, click Close and open QuickBooks on the server as well as the workstation.
Solution 4. Copy company files to the local drive
- Create a backup company file to prevent accidental loss of data and save the backup with a unique name.
- If your company file is hosted on the server computer, save the backup on the local hard drive.
- Now, restore the backup. Here’s how:
- Inside QuickBooks, select the File menu and choose Open or Restore Company.
- Click Restore a backup copy and then Next.
- Click Local Backup and then Next.
- Locate your backup company file having extension .qbw.
- Select a folder to save the backup file and choose Open.
- Click Save.
- Use the restored backup file as your new company file.
Read more — How to resolve the error 1743 in QuickBooks
Solution 5. Put File Doctor to use
- Double-click the QuickBooks Tool Hub and open it again.
- From there, choose Company File Issues and click Run QuickBooks File Doctor.
- Inside the File Doctor, choose your company file from the drop-down menu. If you can’t find your file, click Browse and search to find it.
- On the prompt screen, select the middle Check your file option and click Continue.
- On the login screen, enter details and click Next.
If none of the above fixes work, you could try to rename the QuickBooks .nd and .tlg configuration files.
We hope you find this article helpful in resolving QuickBooks error 6189 816. If you feel stuck at any point in the troubleshooting process, connect with the QuickBooks technical support team by calling us on our helpline number (800)-579-9430.